Return and Exchange Policy
Return & Exchange Policy
At YM YOUSUF MANDHRO®, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.
Free 7-Day Easy Exchange
You may request a size exchange within 7 days of receiving your order.
Exchange Eligibility
- Product must be unused, unwashed, and unworn.
- Original tags and packaging must be intact.
- Exchange requests must be made within 7 days of delivery.
Return Eligibility
Returns are accepted only if:
- You receive the wrong product.
- You receive a damaged or defective item.
- The product delivered is different from your order.
Non-Returnable Items
- Used or washed products.
- Products without original tags or packaging.
- Items damaged due to customer misuse.
Exchange Process
- Contact our customer support via WhatsApp within 7 days.
- Share your order number and reason for the exchange.
- We'll guide you through the free easy exchange process.
- After receiving and inspecting the item, your replacement will be dispatched.
Free Shipping Charges
- For size exchanges requested by the customer, we'll arrange the replacement at no additional shipping cost..
Need Help?
For any questions regarding returns or exchanges, contact our customer support team through our Contact Us page or WhatsApp.