Return and Exchange Policy

At YM YOUSUF MANDHRO, customer satisfaction is at the heart of our brand. We take pride in delivering premium men’s fashion crafted with care and attention to detail. If, for any reason, your purchase does not meet expectations, our Return & Exchange Policy ensures a smooth and transparent process.

Eligibility for Return & Exchange
Returns or exchanges are accepted under the following conditions:

The request is made within 7 days of receiving the order
The product is unused, unworn, unwashed, and in its original condition
Original tags, labels, and packaging remain intact
Proof of purchase (order number or invoice) is provided
Items that do not meet these conditions will not be eligible.

Items Not Eligible for Return or Exchange
For hygiene and policy reasons, the following items are non-returnable and non-exchangeable:

Items purchased on sale, clearance, or promotional offers
Products damaged due to misuse, washing, or improper handling
Customized or altered items
Exchange Policy
Size or style exchanges are subject to product availability
Exchanges can be made only once per order
If the requested item is unavailable, an alternative item of equal value may be offered
Return Process
To initiate a return or exchange:

Contact our customer support team within 7 days of delivery
Share your order number, reason for return/exchange, and product images
Once approved, our team will guide you through the return process
Returned items must be securely packed to avoid damage during transit.
Return Shipping
Return shipping costs are the customer’s responsibility, unless the item received is defective or incorrect
In case of a verified error from YM YOUSUF MANDHRO, return shipping will be covered by us
Refund Policy
Approved refunds will be processed as store credit or replacement, depending on the case
Cash refunds are not offered
Processing time may take 7–10 business days after inspection
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please notify us within 24 hours of delivery with clear images. Our team will resolve the issue promptly.

Policy Updates
YM YOUSUF MANDHRO reserves the right to update or modify this policy at any time without prior notice.

YM YOUSUF MANDHRO
Luxury in detail. Confidence in every wear.