Return & Exchange Policy

At YM YOUSUF MANDHRO, customer satisfaction is at the heart of our brand. We take pride in delivering premium men’s fashion crafted with care and attention to detail. If, for any reason, your purchase does not meet expectations, our Return & Exchange Policy ensures a smooth and transparent process.

Eligibility for Return & Exchange

Returns or exchanges are accepted under the following conditions:

• The request is made within 7 days of receiving the order
• The product is unused, unworn, unwashed, and in its original condition
• Original tags, labels, and packaging remain intact
• Proof of purchase (order number or invoice) is provided

Items that do not meet these conditions will not be eligible.

Items Not Eligible for Return or Exchange

For hygiene and policy reasons, the following items are non-returnable and non-exchangeable:

• Items purchased on sale, clearance, or promotional offers
• Products damaged due to misuse, washing, or improper handling
• Customized or altered items

Exchange Policy

• Size or style exchanges are subject to product availability
• Exchanges can be made only once per order
• If the requested item is unavailable, an alternative item of equal value may be offered

Return Process

To initiate a return or exchange:

1. Contact our customer support team within 7 days of delivery
2. Share your order number, reason for return/exchange, and product images
3. Once approved, our team will guide you through the return process
4. Returned items must be securely packed to avoid damage during transit.

Return Shipping

• Return shipping costs are the customer’s responsibility, unless the item received is defective or incorrect
• In case of a verified error from YM YOUSUF MANDHRO, return shipping will be covered by us

Refund Policy

• Approved refunds will be processed as store credit or replacement, depending on the case
• Cash refunds are not offered
• Processing time may take 7–10 business days after inspection

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please notify us within 24 hours of delivery with clear images. Our team will resolve the issue promptly.

Policy Updates

YM YOUSUF MANDHRO reserves the right to update or modify this policy at any time without prior notice.

YM YOUSUF MANDHRO
Luxury in detail. Confidence in every wear.